Conflict Resolution and Management Training

Welcome to Elite Essential’s Conflict Resolution and Management Training course, designed to equip professionals with essential skills to effectively manage and resolve conflicts in the workplace.

In today’s fast-paced professional environment, conflicts are inevitable. However, unresolved conflicts can lead to decreased productivity, strained relationships, and a negative work atmosphere. At Elite Essential, we provide expert-led Conflict Resolution and Management Training designed to equip individuals and teams with the skills needed to address and resolve conflicts effectively.

Our comprehensive training program combines practical strategies with proven techniques to help you navigate workplace disputes with confidence. Whether you’re a manager, team leader, or HR professional, our course empowers you to foster a harmonious and collaborative work environment, driving success for your organisation.

Course Overview

Conflict is a natural part of any workplace or team environment, arising from differences in values, goals, or perspectives. This Conflict Resolution and Management training course provides you with essential skills to handle and resolve disputes effectively.

You’ll learn to:

Identify the root causes of conflicts.
Employ negotiation strategies.
Facilitate constructive discussions.
Use practical tools for mediation.
Develop strategies to strengthen team cohesion.

Who Should Attend

Professionals seeking to enhance their conflict resolution and management skills, HR personnel, team leaders, and managers looking to create a positive and productive work culture.

Key Features

Interactive sessions with experienced trainers.
Real-life case studies and simulations to enhance learning.
Customized content focusing on practical conflict resolution strategies.
Certification upon course completion.

Course Outlines

Module 1: Understanding Conflict: Types, Causes, and Impact
Module 2: Effective Communication in Conflict Resolution
Module 3: Negotiation Techniques for Conflict Management
Module 4: Mediation and Problem-Solving Strategies
Module 5: Building a Collaborative Work Environment

Learning Outcomes

Improve Conflict Resolution Skills: Effectively address and resolve conflicts to foster a harmonious work environment.
Enhance Communication Abilities: Develop skills to communicate and negotiate constructively during conflicts.
Increase Productivity: Handle workplace conflicts efficiently to boost overall productivity.
Apply Advanced Conflict Management Techniques: Use tailored strategies for various workplace scenarios.
Achieve Certification: Earn industry-recognized certification upon successful completion.

Feedback

We have surveyed many training providers before confirming our program with Elite Essential. Elite Essential is very efficient in providing what we required, and the program is spot on to our needs. Most importantly, Elite Essential’s pricing is reasonable and we will definitely engage them again.

Very experienced trainer. She teaches us how to manage the event from the beginning until the end and helps us in addressing our guests better as a front liner. This training gives us an understanding reason behind the etiquette for our future references.

I am very happy with Elite Essential’s services, trainers and programs. I have participated several programs from Elite Essential and I found that all of the participants enjoyed the classes very much! Will definitely recommend Elite Essential to others.

I really enjoyed the games especially the board games that the trainer introduced to us. This game creates an innovative thinking, strategies and method in order to solve the problem, achieve and win.

I have attended Elite Essential’s program “Microsoft Excel’s Data Analysis”. Program is very interactive and trainer is able to explain complicated formulas in a simple way. I am particularly glad with their after program services that they are still able to support my enquiries very well after the training ends.

The trainer did a great job in sharing knowledge and information when facing serious unexpected crisis. This has made me understand more in dealing with media during crisis. Good job!

The trainer gives us the views on how to improve ourselves to be a better person and more responsible not only in our working place but in our environment too. I am truly grateful and really enjoyed in the program.

I enjoyed all sessions very much. I have attended 3 courses by Elite Essential and I realized that I have transformed to be a better one. Looking forward to my next course.

Trainer is very funny and engaging with the crowd. He is very knowledgeable in this field and we learnt a lot of new things that are useful and apply to our work and job scope

Trainer makes things so simple and easy to understand. The valuable information and knowledge that she has delivered and shared we can use and apply in our working environment immediately after training.

Facilitators sharing their real-life experiences and interactive activities that makes the training lively and joyful. It enables me to identify the characters of my team members and why they act in certain ways and at the same time for me to know how to deal and communicate with them.

This program has developed the creative side of me. I learnt the interesting way of delivering ideas, understanding concepts and last but not least enjoying legos!

I appreciated the ability to work in smaller groups and with colleagues from different departments during the program. Trainer shared the lessons with such ease and simplicity making it easy to follow and understand. The charm of the trainer and how she could make the class fun and interesting.

The way of trainer brings positive aura was very good. Environment and relationship with another member were so great. This workshop also helps me to improve my communication and leadership skills which its very important to my life and career.

Join Elite Essential's Conflict Resolution and Management Training course to empower yourself with the tools and techniques needed to navigate conflicts effectively and contribute to a harmonious workplace environment.

WhatsApp Us Now

Upon request from our clients, our corporate training programs can be conducted in-house or at specified locations. Content for the training programs can be customized to accommodate the client’s requirements, business nature and language preference.

Kindly contact us at Tel: +603 8063 9211, Fax: +603 8063 7211 or email: info@elite-essential.com for more information.